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Steve N
September 27th, 2006, 09:59 AM
I'm trying to contact Altservices in the UK regarding a problem with a recent order. The email on their web site keeps getting bounced back as a "relay access denied" error from the mail administrator. I have tried from both my personal and business email systems.

Does anyone know if the email address "sales@altservices.co.uk" is correct?
Does anyone have an alternate email address?

Thank you

Dado
September 27th, 2006, 10:24 AM
Yeah it's correct. I contacted them before, it must be their system is down - and I bet it will be running soon, sicne they're only online store...

Steve N
September 27th, 2006, 11:29 AM
Thanks, Dado

Since I can't get thru to Alt Services, does anyone have contact info for Cartel or Doosung? I have a problem with the Cartel Super Rest.

st8arrow
September 27th, 2006, 11:50 AM
Greatree Archery in USA carries lots of Cartel items, maybe they can help. I don't think I have ever heard of anyone contacting Cartel directly.

Exactly
September 28th, 2006, 06:47 AM
Hi steve

We have had a couple of problems over the last week... if you haven't managed to get through using the usual email address. Fire through an email to me at tim@altservices.biz and I'll address your problem.

Regards

Tim Goodwin

Steve N
September 28th, 2006, 11:12 AM
Tim,

Email sent. It hasn't bounced back yet, so it should have gone thru. This isn't your problem, and its only a little bit of money, but I think Cartel should know about it. Or some advice on what to look for to correct a problem on the bow/arrow end would be appreciated.

The problem occurred on Sunday, 9/24.

Thank you

Steve

Exactly
September 28th, 2006, 03:24 PM
Steve

I have got your email and we will give you a response shortly, in the mean time thank you for bringing these issues to our attention.

Regards

Tim