I want to chime in here with the "rest of the story."
We, the Clinton County Farmers and Sportsmen's Association in Wilmington, Ohio, purchased a 14 target set of Super Butts from PBB in September of 2009. We didn't get roofs on the targets before winter set in, so we decided to place tarps over them to get them through the winter. We thought we were helping the situation, but we were incredibly wrong. By the time Spring rolled around, we basically had ruined targets. I guess the tarps didn't let the butts breath and they basically fermented all winter long like silage even though we thought we tarped them loosely enough that the tarp was only touching the top of the target and the corners of the tarp were staked in a tent like fashion.
This is the wrong thing to do!! This doesn't work, and you will ruin your targets if you do this, so heed my advice.
Well, fast forward to May of 2010. We had a local field shoot planned and we had a few shooters out to shoot. We were getting passthroughs on some of the targets at an alarming rate. Since we had the OAA State Field shoot on July 17/18th, I basically went into panic mode. After mulling it over for several days, I decided to contact Karl Plato of Pacific Bow Butts. I assume that's Karl behind the moniker of "pacwest" in this thread. Karl did have a few questions as we talked. We basically laid it all out there and let the chips fall where they did. Karl saw that I was in a pickle, analyzed our situation, investigated our target woes through a series of pictures I sent to him, them made his "ruling."
Bottom line, we, the club, ruined the targets and this was no fault of the manufacturer, Pacific Bow Butts. Karl went above and beyond my wildest expectations and sent us 14 new targets for the price of shipping. Although shipping was pricey ($800, that's from Oregon to Wilmington, Ohio for almost a ton of target), we were thrilled to get the targets. Karl was a pleasure to deal with, and I'd recommend the experience to anyone. The customer service he provided was beyond comparison. I could tell that my issue was the first thing that Karl tackled each day we conversed. He talked to me before 6:00 am his time each day that I heard from him!
Our new butts have been in new target stands now for about two months and they are doing great. Nice straight arrows, easy to pull, and a huge flat surface for target face replacement. Although I was cussing the targets for a while there, I've seen the light now, and I think these targets are the bomb. The best target out there that is big enough for field set ups for the money without question.
If anyone has any questions about the targets, my experience with the company, or anything else, feel free to pm me.
Jeremiah McDowell
Clinton County Farmers and Sportsmen Association