On another site a fellow is having trouble with his Horton. The arrow retension spring broke and Horton wants the crossbow sent back and it will take four weeks to fix. This is ridiculous that they can't send him this small part. This guy has been taking his young son out with him and now his season is in jeopardy because of Horton's piss poor customer service. Any thoughts out there? I'm just trying to help this guy out with an idea.