Have seen all the bashing on here lately about Bowtech Customer service not getting back in touch with people. Here's my experience with them, emailed Bowtech Customer service today about information on ordering a bow and about the wait time. Bowtech emailed me back today with all the info and was very helpful! Now in my opinion, thats Top Notch! I wasnt expecting a reply that fast! Great Job Bowtech Customer Service! Thanks! I ordered a new Destroyer from you! Hope this is the start of a great relationship!