June 21st, 2011, 12:25 PM
Bowtech Warranty ?
I was just checking out the FAQ on Bowtechs website and noticed the following:
All BowTech bows not sold over the internet come with a non-transferable lifetime warranty to the registered original owner......
The BowTech Warranty covers product purchased from Authorized BowTech or Diamond Dealers. BowTech products purchased through the internet are not warrantied.
I assume internet sales through authorized dealers are covered?
June 21st, 2011, 12:28 PM
Best call Peggy and find out
June 21st, 2011, 12:44 PM
This should be interesting.
Just a quick shopping check on Google showed 20 hits. So how many have a Peggy approved warranty? 1 of the hits was Cabelas. So what's the difference on them vs Joe's Crossbow Shack?
How are the many other dealers getting their stock? If from BT direct why no warranty? If a distributor why does BT allow non dealer sales?
The MSP issue has come up before on here. How does that play into this?
June 21st, 2011, 12:58 PM
If the above blurp from their FAQ is correct then they just made my decision between the SZ380 and the Tornado a no brainer.
June 21st, 2011, 01:02 PM
Its already a no brainer,,,,go with the american built product.
Or check out the Barrnet ghost 400, 100 times better looking crossbow then the 380 anyway.
Might really be faster too.
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June 21st, 2011, 01:09 PM
As far as I am aware, Bowtechs are built in America
June 21st, 2011, 01:12 PM
Per their FAQ- Bowtech and Diamond bows and Stryker crossbows are manufactured and assembled in Eugene, OR.
June 21st, 2011, 01:24 PM
Call David, he's internet sales and has already covered some warranty issues I believe.....Gary
June 21st, 2011, 01:27 PM
Barnet only carrys a 5yr warranty, cost 300 more and feels like a tank compared to the sz380 IMO...but 380 is made in US. I think internet sales are sales by private individuals, and companies that are not an authorized dealer.
Originally Posted by no1huntmaster
June 21st, 2011, 01:34 PM
Hey gfulton, got a # for David at Bowtech, or are you talking about Wyvern? I just sent an e-mail to Renee Barnes at Bowtech (firstname.lastname@example.org) about this issue and am waiting on her reply.
Originally Posted by gfulton
June 21st, 2011, 01:48 PM
David Wilkins owns Wyvern Creations.
Originally Posted by ncorry
Yes, his stuff is covered under the BT warranty. I know from personal experience. If it wasn't David wouldn't be doing business with them. He would never set up a deal or sell from a manufacturer that would leave his customers in the lurch. One of the most conscientious people I have ever met.
June 21st, 2011, 01:48 PM
I sent one to an internet sales and asked the same thing.
June 21st, 2011, 02:50 PM
Davids tele. 603-659-0575.........Gary.......Yes, he is the owner of Wyverns.
June 21st, 2011, 02:58 PM
Here is the way this works: "Bowtech" vertical bows cannot be sold over the internet. You have to walk into a dealer and buy them. The Diamond and crossbows lines are able to be sold over the internet. If you purchase a crossbow or Diamond bow off the internet from an authorized Bowtech dealer (like me) you are covered as any warranty claims have to go thru the dealer so you would contact me (or whoever you bought it from) and Bowtech and I would get you taken care of. If you purchase your bow from a non-authorized dealer either as a walk in or internet the bow has to go back to the distributor the dealer bought it from and THEY have to arrange the warranty. If you have a willing local Bowtech dealer they could also arrange it but that is not forced...it is at the whim of the dealers if they want to make the effort or not. The "no warranty" applies only to the Bowtech vertical bows not the Diamond and crossbows though it is worded that way....it is kinda a leftover from when the only way you could get anything from Bowtech was thru an authorized dealer and only as a walk in. Ultimately if you get it online from an authorized dealer you are covered....if they are not an authorized dealer then you are covered but it gets very messy getting problems solved.
June 21st, 2011, 04:03 PM
Thank you for clearing this up. I assumed that is how it works, but you know what they say when you assume...
June 21st, 2011, 05:55 PM
No1, what makes you think Bowtech bows or Stryker crossbows are not made in Eugene OR.......USA???? It never ends......and your second comment??????? Wow!
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June 21st, 2011, 07:03 PM
In Bowtech's owner manual it says about the warranty.
Ehclusions Bows purchased through ebay or community commerce web sites. I did buy mine through a guy selling them on this web site.I did registration online and Bowtech sent me my warranty information via email back to me confiming my registration .Should I be fine if warranty work need to be done.
June 21st, 2011, 07:31 PM
You will be fine, but if the person you bought it from is not an authorized dealer you will be jumping thu hoops to get work done. Anyone buying one of these REALLY should only buy from an authorized Bowtech dealer just to CYA.
June 21st, 2011, 09:44 PM
Originally Posted by Wyvern Creations
June 22nd, 2011, 06:46 AM
Cabelas sells online. Are they an authorized dealer? I'm guessing so but how does the end consumer know? Also BT should change their warranty text. Not everyone reads this forum.
June 22nd, 2011, 11:24 AM
Agreed, the verbage on their website is deceiving to say the least.
June 22nd, 2011, 11:33 AM
I just got a response to my e-mail question sent yesterday to Bowtech/ Renee Barnes- she ran it by her manager and said Wyvern's Post #14 above is dead on. She even quoted it. So long as not bought through eBay or other "community commerce website", you're good to go.
June 22nd, 2011, 04:55 PM
Well to cloud the waters I got an email back from Eders. Short and to the point.
We are working that out with Diamond now.
June 22nd, 2011, 07:12 PM
That is because Eders is NOT an authorized Bowtech dealer and buys from a wholesaler.
June 23rd, 2011, 01:17 AM
So you can get the warranty xbow on line and you can also get the no-warranty xbow on line. And it's up to you the consumer to beat the info out of the seller. Sounds like a great way to run things. Peggy approves I'm sure.