National archery supply

[dh1]

has anyone ordered from National Archery Supply and if so did you have any problems? I want to order from them but my buddy is having trouble with an order and I was wondering if he is full of it and is talking trash cause he's mad or what?

[thunderbolt]

If I were you, I'd do a search on here. You'll find quite a few who aren't too happy with the service they've received.

[cody12]

Heard lately nothing but bad things on them orders not beeing sent all on back orders ect. Check them by search hopefully they have changed

[XCalibre]

contrary to a lot of others on here, i've had pretty good experience the couple of times that i've dealt with them. i got my equipment with two weeks of placing the orders.

[wellis1840]

Hey Thunderbolt,

All those many threads you are thinking of by all those clients that have had problems with National Archery Supply have been removed from this forum. Strange eh!!!! Someone has a lot of pull. I guess voicing a complaint about NAS and keeping archived as a message to others of NAS's customer service is a no no.

[pintojk]

Hey Thunderbolt,

All those many threads you are thinking of by all those clients that have had problems with National Archery Supply have been removed from this forum. Strange eh!!!! Someone has a lot of pull. I guess voicing a complaint about NAS and keeping archived as a message to others of NAS's customer service is a no no.

threads can be and are pulled for a number of reasons ..... your implication that NAS pressured the Canadian Moderators (Pierre and myself) to pull or remove a thread is far from the truth, so please put that thought to rest.

[x-forced]

If I were you, I'd do a search on here. You'll find quite a few who aren't too happy with the service they've received.

x-2

[Stab]

I cancelled the order today threw email. I hope that my money is refunded easily. This will be one hell of a fight. I will take legal action if nessesary. Even if that means putting more money out. This company needs to be put down for good!

[hoody123]

I cancelled the order today threw email. I hope that my money is refunded easily. This will be one hell of a fight. I will take legal action if nessesary. Even if that means putting more money out. This company needs to be put down for good!

I'd try to get ahead of the curve and dispute it with your credit card company now. You know it's likely going to come to that anyway...

[Livetohunt]

I cancelled the order today threw email. I hope that my money is refunded easily. This will be one hell of a fight. I will take legal action if nessesary. Even if that means putting more money out. This company needs to be put down for good!

You will get your refund but true to thier operating practices it will take awhile...took a month and half after I cancelled my order!

[Stab]

Hoody, Im going to today. Hopefully the credit card company helps out. Im not sure how they deal with things like this. I never had to do it before. Hopefully my card company takes prompt action.

[hoody123]

has anyone ordered from National Archery Supply and if so did you have any problems? I want to order from them but my buddy is having trouble with an order and I was wondering if he is full of it and is talking trash cause he's mad or what?

Short story is NO, your buddy is definitely NOT talking trash.

[NockOn]

The only thread I remember being pulled, was the deal about the URL thing. That one was pulled at the request of the original poster who was not a staff of NAS.

As for folks having issues with NAS on orders, it appears to be hit and miss. I've had some really good service from them on one order and some little issues on one other order.

Cheers,

[Northern Archer]

I placed an order through NAS a quite a while ago, online. They give you a tracking number, but three weeks later it still indicates "waiting to be shipped". Phones apparently do not work, I have place over 10 calls trying to get some sort of an answer. 12 emails with no answer either. I guess customer service is not on their must do list.

[VitalSpot]

I placed an order through NAS a quite a while ago, online. They give you a tracking number, but three weeks later it still indicates "waiting to be shipped". Phones apparently do not work, I have place over 10 calls trying to get some sort of an answer. 12 emails with no answer either. I guess customer service is not on their must do list.

The phone thing is true .... but they are in a different timezone also! i tried caling them all week and no answer but last week Collin answered me. Jason is not always in the shop but someone is usually there! i would just keep caling they will answer eventually =)

When they don't answer its usually because there is some sort of trade show or shoot.. i have to agree with all your posts about bad service and not answering emails but if you placed an order just keep putting the presure

Small advice for those who WILL be ordering, if you call there make sure they HAVE it in stock in the store otherwise go straight to lancaster or another source!

[NockOn]

i have to agree with all your posts about bad service and not answering emails but if you placed an order just keep putting the presure

I'm sorry but I should be able to contact someone during their regular working hours. No pressure should be required. They can't sell if they don't pickup the phone.....and If I had to put pressure on them to put in my order in the first place, what kind of service will I receive it I'm not satisfied with my order

Try calling Lancaster and you'll see what I'm talking about

[VitalSpot]

Yeh i understand what ur saying and totally agree! i just cant blast them because every time i have called there to order something they answered!

i rarely order online or over the phone since i prefer to have it in my hands.

but sure i have to agree that there service level is not top notch

inappropriate language for this forum- Frenchy Lancaster rrrrrrrrrrrrrrrrrrrrrrocks!

[VitalSpot]

Is NAS out of buisness? They don't answer at all anymore!!

Just ask to send emails!!!

[RNT]

has anyone ordered from National Archery Supply and if so did you have any problems? I want to order from them but my buddy is having trouble with an order and I was wondering if he is full of it and is talking trash cause he's mad or what?

I was just going to start a warning thread about this company. I ordered the sword twighlight hunter from them 2 months ago with a promise of it being 2 weeks, needless to say it never came and they are crediting back my credit card. After contacting sword they told me they could build my sight and send it out the same day. So I cancelled my order with NAS and ordered direct from sword. I gotta say the people at sword are AWESOME!!!!!!! I should be receiving my sight before the end of the week!!!!!!

[henbrook]

i've reserved my comments until now to see how it turned out,and in the end I'm not too dissapointed at all with NAS.

I ordered a WC string,broadheads and a peep from NAS on September 3rd,and coincidentally found this topic a couple days later which made me kinda nervous.Received my order Oct.20th.The string was the hold-up as it had to be custom ordered from WC which is understandable.After reading this topic I was in contact with NAS several times to check on the status.They seem to be impossible to get on the phone,but Colin answered all my e-mails promptly(within 24 hours) and kept me up-dated on the progress.The string actually took a little longer than it was supposed to and I ended up getting one made locally to get me out for the deer opener Oct.5th, but I'll take some of the responsibility of procrastinating until September to get geared up for the season.

Overall,I'm satisfied and will use them again,though I would probably check the availability/in-stock status beforehand if it's something I need right away?BTW,my G5 Montecs fly like field points...LUV'em...let the bleeding begin....NO MORE MECHANICAL JUNK FOR ME!!!!!I'm ordering 3 more hunting heads plus the 3 pack of practice heads.......from National.

[clint999]

Nah its the "In Thing" here on AT to bad mouth people and company's... You didn't know? Welcome aboard!

[Stab]

Nah its the "In Thing" here on AT to bad mouth people and company's... You didn't know? Welcome aboard!

The IN THING??????????? The last thing I want to do is bad mouth a company!!!! But when fraudulant activity is being done and 1000's of people are being affected by it. I feel its the right thing to do. Is warn other people that this is a bad rap!!! I would almost guarantee if you searhed most of these people post, you would not find them bashing others.

[ddcherin]

yes, I am one of the stupid people who did not read reviews before ordering from NAS. I placed an order on 12/7/09 for my son-in-law's Christmas present. I emailed on 12/18/09 and another email after that with still no response. No one answers the phone and I dont know what to do next.

Jason, if you are on here, PLEASE help me. My order #16136.

[ddcherin]

The only number I can find says they are closed until Jan 4th!!

[Slim]

I ordered around the end of Nov. and have sent two emails with no response, but they did manage to charge my credit card. I guess this is the first and last order from them and just a $140 education, should have stuck with Lancasters.

[Livetohunt]

Nah its the "In Thing" here on AT to bad mouth people and company's... You didn't know? Welcome aboard!

You got to be frigg`n joking right? Your post is on the fifth page of people who have been mistreated by this business and you say it is the in thing to complain and not legitimate concerns!! Better give your head a shake. Sheesh!!

[Frank2126]

This is the first time i ve been cheated buying online. DAMN NAS is a real CHEATER!

[Virginian]

I placed an order 6 weeks ago. No answer on phone. yada, yada. Sent a nastygram email and got the run-around that it will ship by the end of the week. Two more weeks later, just called VISA and had them reverse the charges. Problem solved & lesson learned.

My axe to grind with NAS is they charge your credit card right away. Months go by and no communication, etc. NAS has got to be floating his money/bills with our money on unfulfilled orders. Where I come from, this is called stealing! Borrowing people money and stalling is the oldest trick in the book!

Let's see...

The biggest lies know to mankind:
- The check in the mail.
- I'll respect you in the morning.
- I'm from your government, and I am here to help you.
- It's only a cold sore.
- You get this one, I'll pay next time.
- My wife doesn't understand me.
- Trust me, I'll take care of everything.
- Of course I love you.
- I am getting a divorce.
- Drinking? Why, no, Officer.
- I never inhaled.
- It's not the money, it's the principle of the thing.
- I never watch television except for PBS.
- ...but we can still be good friends.
- She means nothing to me.
- Don't worry, I can go another 20 miles when the gauge is on "empty."
- I gave at the office.
- Don't worry, he's never bitten anyone.
- I'll call you later.
- We'll release the upgrade by the end of the year.
- Read my lips: no new taxes
- I've never done anything like this before
- Now, I'm going to tell you the truth
- It's supposed to make that noise.
- I *love* your new <hat/haircut/dress/suit...>!
- ...then take a left. You can't miss it.
- Yes, I did.
- Don't worry, it's OK -- I'm sterile...
- I won't c*m in your mouth.
- NAS, your order is on back order.

Needless to say I'm more then pissed off to write this dibble. I figured some may as well get a laugh out of my rant.

[AGPank]

I placed an order 2 weeks ago. Never thought to research here. I sent them a PM today. Very similar story, no replies to 3 emails. No update on their internet link on order status. I can see where this is heading.