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Thread: Truglo/Apex customer non-service?

  1. #1
    Join Date
    Jun 2009
    Location
    NE Ohio
    Posts
    161

    Truglo/Apex customer non-service?

    I've called this outfit numerous times over the past two days and never get a real person to speak with. Do they actually answer the phone or always let it go to voice mail? If you press #2 (Customer) it says something to the effect that all customer service agents are busy assisting other customers try back later, and if you press #3 for Tech help you have to leave a message - problem is I haven't received a call back. Anybody else having the same problem?



  2. #2
    Join Date
    Sep 2004
    Location
    centralia, ill
    Posts
    717
    done the same thing while back, never a person. was trying to send a sight back for repair. hit the option for the operator, thats how i got through and got a replacement. matter of fact its the only way ive ever reached them. let me know if you get through.

  3. #3
    Join Date
    Jun 2009
    Location
    NE Ohio
    Posts
    161
    buby

    good heads up! i got through using the operator feature. thanks for your help.

    Doc

  4. #4
    Join Date
    Sep 2004
    Location
    centralia, ill
    Posts
    717
    glad to hear that.

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