Hoyt cams and modules, ?, they inventory just enough parts to cover the uber rare defect rate. Consider the cost of maintaining an inventory on parts that maybe one in a hundred, (one in a thousand?) It's cheaper to send that "One in a thousand" a new bow.
Most of the manufacturers guarantee parts availability for 5 years after the end of production. PSE recently changed that to 2 years for their products. Mathews is the only manufacturer who can, and will, provide parts for every bow they have ever made.
Absolutely do not buy a Hoyt and expect anything from their customer service. Got a RX-7 when it came out and had one of the worst customer service experiences out of any company I’ve ever dealt with. Went with an Elite based on all the input from others on this forum and it was the best thing I ever did.
I’d say give eBay a shot
2 years?
I live in a Hoyt dead zone I have to travel to PA to get anything done or spend 400$ on a bow press and learn myself. The shops around me are completely clueless. The shop in question sold me a 1400$ bow set my peep and Made sure my my marked up mx2 rest was leveled and called it good. No timing, no paper tune, wouldn’t listen to my when I said my peep was definitely off and was told “the strings need to settle..”. But they sure charged me 3.5% extra for using a credit card. I then later had serving seperation on a 17 day old bow, tried to contact Hoyt they said it’s a dealer problem(go figure). Tried to get them to fix it and they wanted to charge me 75$ an hour for labor and that it “could be 2-3 working days” to get redone. I envy people who live in populated areas who get their bows worked on by people who know what they are doing and are knowledgeable. So yeah I officially hate small business.
