I ordered a 3D suit from them about two months ago, hunted with it last night for the first time and just didn't like the feel of it. And it was a little big. So for the heck of it I emailed them to see If I could exchange it for their feild shirt and BDU pants. I got a response about 10 minutes later stating to send it back with a note stateing what I want and they will take care of me. Talk about customer service. What an awesome compan y that takes care of their customers. Us archery and hunting guys have it pretty good. Most of the company's in our industry have awesome customer service. ASAT ROCKS!