I think the safest assumption might be that Billie Anne (from CS) is confused.

I would call and explain that the release gets stuck in the shut position. I can't imagine this is by design, and if they are worth anything then they'll make things good.

 

I had a B3 Omega Pro that did that. I figured out I could push the thumb button and flick it sharply and the hook would open.

 

This. I did this with my Scott Sigma, Trufire Synapse, and B3 versa. Works everytime. Snap your wrist sideways and it opens right up. Just takes some getting used to. Once you get the hang of it, these closed prong releases are much easier and more enjoyable to use.

 

I have a b3 release and that’s definitely not normal.

 

What a hunk of junk! The last thing you need is worrying about flicking your wrist right in order to load a follow up shot when you hunting.
Tell them you want you money back and go buy a quality replacement from another brand

 

I have had a pile of the b3 exit releases and I had to do the wrist flicking while holding down the thumb button to open the hook. Thanks for the review!!

 

Yeah, releases where the hook flops freely and you have to press it closed to cock it really lend themselves better to an open hook design. I bought the Draw in open and closed hook versions and the closed hook version does rebound on the shot and close itself because the trigger is still depressed.

Mine opens when I hold the trigger down and flick it, but sometimes it takes more than one flick. I suspect friction from the Cerakote coating around the hook.

I'll get a review of my own out as soon as I can and examine it further.

 

so I have shot a nock to it for a while and one of the things I really like about it is the fact that I can run the button heavy.
I took this release out of the package and shot it without making any adjustments and the hook would not flick open.

I played with it a little and really had zero improvement until I backed the tension screw way out from the factory setting.

it seems odd they send a spring to add more tension but if you add more tension it becomes very difficult open.

I’m not sure why B3 CS couldn’t have provided me this info yesterday instead of telling me I probably bought the wrong release.

At this point I could probably live with the release but the lack of customer service may have soured me on the brand.

I appreciate everyone’s input because ultimately you guys helped me figure out how to make the Draw usable when the manufacturer could not.

Thanks for your help

t

I have not had one of these releases apart but it seems a very light spring where the red arrow is in the pic would really improve the performance of this release by keeping the hook open after the shot.

 

I have an exit pro, same issue. Nice enough otherwise especially for price.. what I was thinking. Did nobody shoot this in the cold before launching? It doesn’t work. If that’s the “design”.. right I’m with you. I ain’t an engineer but that sucks.