I live about 8 miles from their showroom. I walked in there a few months ago looking for an item they showed on their website. Asked them for it by name, "Never heard of it", "It is on your website". He pulls it up, it is there on the screen, "Oh yea now I know what you mean, I don't think we have any of those in stock. Let me ask Jimmy(not sure what the guys name was anymore)." Wait 4 minutes till he runs upstairs and finds the guy that knows all. He comes back and "He says we have not had that item for 3 years".
They have a computer sitting there using the same internet catalogue we all can look at that they refer to for everything, yet everything they sell they hand write out a reciept/order slip for. No upc scanners that would be connected to the database saying we sold 3 of these order more. One guy working in the showroom and it takes him 20 minutes to check someone out because he has to write out every upc number that he looks up on the computer.
I would call to verify they have what you want in stock. Just because it is on the webpage does not mean the have it. It used to be a good place to do business. Now I drive 30+ miles to go to Kinseys.