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How do you get in touch with them? I've tried email and calling.
Shoot "Crackers" a PM if you need to. Aside from that, I never had trouble getting them to answer the phone. Are you sure you called during working hrs? They don't open until around noon.
 

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Call after noon central time and before 7 pm. That is the hours the shop is open to talk. Mike did have surgery Wednesday, so he is dealing with that.
 
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