[nuts&bolts]

Hey guys whom do I talk to at Martin about getting this issue resolved. I was in my stand on Sun. morning and was giving the moab a good once over. Noticed that I've got a cracked upper limb in the middle of the fork. Who is the best person to get in contact w/ at Martin to get this issue resolved quickly? I won't be able to hunt this comming weekend due to prior engagements, but would like to be out the following weekend.

509-529-2554

Ask for Joel. If he can't pick up the phone,
he will usually call back within a day or so.

 

[hunter_tlh]

No need to call. You just made your contact.. I'd give it about 1 hour or less before your problem is taken care of.

 

[Dierte]

Yeah I'm not mad at all about the situation. Things happen, I know that Martin will take care of me. btw-when you call Martin, who is their tech guy?

 

[psargeant]

I'd start with the dealer you bought it from- they should be able to get you up and running in no time...if they can't/won't/don't help then its time to call Martin...at least that is the way it is supposed to work...

 

[Dierte]

just spoke w/ Joel, limbs are on their way to the dealer. Martin's top notch customer service strikes again.

 

[deermaster]

just spoke w/ Joel, limbs are on their way to the dealer. Martin's top notch customer service strikes again.

again, angain, and again it strikes! awsome bow, great company! good luck this season!

 

[hunter_tlh]

just spoke w/ Joel, limbs are on their way to the dealer. Martin's top notch customer service strikes again.

56 minutes.. Not bad huh...

 

[Dierte]

56 minutes.. Not bad huh...

Yeah not too bad, I honestly do not have one bad thing to say about this company.

 

[connor_93]

Hey guys whom do I talk to at Martin about getting this issue resolved. I was in my stand on Sun. morning and was giving the moab a good once over. Noticed that I've got a cracked upper limb in the middle of the fork. Who is the best person to get in contact w/ at Martin to get this issue resolved quickly? I won't be able to hunt this comming weekend due to prior engagements, but would like to be out the following weekend.

i just got my cheetah and there is what looks like a crack in the limb coming from the limb bolt but it is a scratch in the paint.pretty scary but just make sure it is a crack

 

[Dierte]

it's a crack. If you think of the limb as a tuning fork, the bottom of the u there is a 1/2" long crack, that runs over the edge and then down in the limb. Very faint, but a crack none the less.
P.S.-Thanks Joel, I really appreciate it.