i ordered one of these on sept 9 and still no product. called and left 2 phone messages and still no return call. left an e mail no return answer. without a doubt this is the worst customer service i've ever seen. i figure i'll wait untill monday, if nothing by then i'll report them to my credit card co. for fraud. and refute the charge. to anyone thinking of getting one of these don't waste your money because to me it now seems like a scam. here is the website if you want to check it out.