Had a customer call me today and say that when he went to shoot his Outlaw, he was at full draw and fired but the arrow just kinda fell off the string and the bow stayed "locked back" for some Godly unknown reason!! I guess by what it sounds like is he then slowly put some floor pressure on the wheel and derailed the string to get the bow down....now he wants to bring it to me tomorrow. Could this be a bearing issue or some other unknown problem with this bow. This is the second customer of mine who is bringing me a Cabela's mess. Any ideas before I take a look at it?