Sorry shooter, I did not catch the failure notice when the information was sent. I did resend the information and it should go through this time. I had one letter missing in the address.I dont know, I sent an email to the email listed on Sept 5th and never heard a thing. I had cash on hand then and was ready to buy. I have spent some of the money on other archery stuff and now have to save back up for another try at an ELP. Maybe then I can get through.