Anyone have issues with Lancaster Archery (LAS) lately? I have been a long time customer and normally get great service, advice and overall experience. However, I made a switch in arrows this year and had a dozen Easton Axis made up by LAS. First dozen had 7 of 12 HIT inserts spin when tightening on a broadhead. Contacted showroom and was asked to bring them in. Drove and hour only to have them tell me they couldnt get HITs out and were afraid they would damage the arrow by trying to force it. No offer to make up new ones at the time. After a couple days I had to contact their customer service as i could not accept shoty work. They made it right (so i thought) by prepping another dozen of the same arrows. When i spoke with the gentleman concerning the issue he said he would specify that they use epoxy on the inserts this time.....not sure why they dont use epoxy all the time. Must be quicker, easier and cheaper to use a hot glue or something. Regardless, after getting the new dozen i checked everything thoroughly. This time the HIT inserts not only spun on 5 of the arrows, but 10 out of the 12 inserts were not seated to the proper depth when i checked it with the easton tool used for installation. UHG!!! They are the biggest, baddest place around for archery services so kind of stuck with them....although Thunder Ridge is closer for me. Wish they would take more pride in setting up customer orders. As I'm sure you all agree, having jacked up arrows after paying good money is really frustrating. Must make clear that their customer service folks were really helpful and eager to help resolve the issue. However, after having such avoidable issues with a simple arrow build (TWICE), i dont trust them to do it right. Big midwest trip this fall. Guess I'll be buying arrow prep equipment to do it myself. Just wanted to see if this is an isolated issue or if others have had similar experience.