Oh for heaven's sake! With all due respect Maggie.
This is not an advertisement! It is a reach out for anyone who might have technical questions that need to be answered. They have literally THE BEST "TECHSPERTS" in the industry.
I've been dealing with LAS for 25+ years ma'am, and I would not continue if they didn't know what they were talking about. Have you ever been there? Do you know Mr. & Mrs. Rob Kaufhold? Do you know what they built their business on? CUSTOMER SERVICE.
Let me give you a "real life" example: in 2019 (long before covidiocy hit), I was excited to shoot the LAS Classic shoot in January!. So excited! I want to trim down the weight in my baggage and so I took one riser out of my bag and just brought one riser and two sets of limbs, along with two strings, just in case. As soon as I got to the hotel, I did as I always do, put my gear together. Well as it turns out, I took the WRONG RISER out of my bag. I wanted to shoot my new HOYT XCEED, because I was shoot it lights out good, but I left that in my locked car at the airport. As soon as I figured this out, I called LAS and asked if they had another XCEED riser RH any color, bah-da-bing, bah-da-boom, they came up with one that was PERFECT for me. SO I asked them to hold it and I went in there and they got it set up for me and I was shooting the same with that riser. Now, I can tell you they bent over backwards, sideways, and upside down, because, guess what, I AM A GOOD CUSTOMER in great standing with them and the shop knows my husband and me and our JOAD - Cincinnati Junior Olympians. I can tell you they treat every customer like they did me, because THEY CARE, and they want you to shoot your absolute best whether tournament shooting or hunting or 3D shooting. That is where their customer service exceeds any other place. They are the largest archery only shop in the USA, and they have made it their passion to take care of their customers even AFTER a purchase.
Please let your notion of the original post go of this being an ad. It is more like a suggestion, "if you have equipment issues, call us, we are here and happy to help." Guess what, they don't charge for a tech calls either! They could have charged me a fee for what they did for me, but they did not.
Next time you are in the USA near Pennsylvania YOU must make it a priority to go visit. It's an amazing place full of expertise in everything archery.
I don't jump on AT very often but I saw your response and I wanted to let you know what I thought and felt about what you said. LAS is the BEST bar none!