[HoYt_HuNtEr6373]

I recently posted a thred about the Quiktune 4000 that i had purchased and the guard slide busted. I was also venting my anger at thier customer service. I'm now appologizing to NAP and anyone else that there was a bit of a technologie Failer via communication (e-mail). I guess the picture witch i sent to NAP were never received. So i guess i probably was a bit harsh about my experience and posting in here on archery talk. So I guess i would like to say sorry and now that i have gotten a hold of NAP they seem to be very willing to help out with my problem and fix any wrong doings; so i figured i better fix mine sence there seemed to be a communication issue with e-mail systems.

Again i appologize i feel very bad about venting my anger in the way that i did, if you do have any issue with nap give them a call and talk to Chris K. he was very willing to help solve the promblem on the phone.

 

[cmherrmann]

Well done! I have had nothing but good dealings with NAP. Sometimes technology is not the best thing sice sliced bread. Many times it's faster and more reliable to just call.

 

[WoodyH28]

I haven't ever had a problem with NAP, last year I purchased a package of 3 SpitFire XP 100's and all but one of them fell apart before I even got to shoot them. I would pull one from the quiver and the blades just fell off of them!!

I don't know if they didn't get the screws tight enough at the factory, or if they were made on a Monday!

Anyways, I contacted NAP via internet, told them my problem and they sent me three new broadhead kits for free!! They will always have my business.

 

[Smyrnite927]

I recently posted a thred about the Quiktune 4000 that i had purchased and the guard slide busted. I was also venting my anger at thier customer service. I'm now appologizing to NAP and anyone else that there was a bit of a technologie Failer via communication (e-mail). I guess the picture witch i sent to NAP were never received. So i guess i probably was a bit harsh about my experience and posting in here on archery talk. So I guess i would like to say sorry and now that i have gotten a hold of NAP they seem to be very willing to help out with my problem and fix any wrong doings; so i figured i better fix mine sence there seemed to be a communication issue with e-mail systems.

Again i appologize i feel very bad about venting my anger in the way that i did, if you do have any issue with nap give them a call and talk to Chris K. he was very willing to help solve the promblem on the phone.

Nice Job! NAP has always been a first class company with quality orientated engineers and great customer service.