[HoYt_HuNtEr6373]

I recently posted a thred about the Quiktune 4000 that i had purchased and the guard slide busted. I was also venting my anger at thier customer service. I'm now appologizing to NAP and anyone else that there was a bit of a technologie Failer via communication (e-mail). I guess the picture witch i sent to NAP were never received. So i guess i probably was a bit harsh about my experience and posting in here on archery talk. So I guess i would like to say sorry and now that i have gotten a hold of NAP they seem to be very willing to help out with my problem and fix any wrong doings; so i figured i better fix mine sence there seemed to be a communication issue with e-mail systems.

Again i appologize i feel very bad about venting my anger in the way that i did, if you do have any issue with nap give them a call and talk to Chris K. he was very willing to help solve the promblem on the phone.

 

[PABowhunt4life]

Takes a big man to do what you just did...... here's to ya :darkbeer:

 

[NorthernMN]

You bettcha

I agree. Way to "man up" and say you are sorry. It seems like lots of folks lately are quick to come here and vent and throw fits about their problems with their equipment breaking through no faullt of their own of course. We always hear the "poor me the company won't help me" if the problem hasn't been solved in half a day. I wish people would stop and take the time to try and work out the issue with company they bought the equipment from or the manufacturer before they show up here and start blasting away.

People, be reasonable and give companies a chance to help you. Give them a couple chances. Lots of things in the process can go wrong. It might be something as simple as an email getting lost. With all the firewalls, spam filters, and virus software we run in our corporate networks I am often amazed that any of my users ever get their mail.

Everyone should have a big :darkbeer: of patience and settle down.

Anyway, HoYt_HuNtEr6373, at least you have the stones to come back and apoligize. That is more than most people bother doing. You are a better man for it.

 

[Meleagris1]

Lesson learned . . . always CALL first. E-mail is just not a good way of taking care of these issues. I have always had great experiences with NAP, and when I read your original post I was sure there was a communication problem. That just didn't sound like NAP.