Season opens sunday and I tried calling Newberry today about My Sabre XL they are suppose to build.........I didnt get a answer.......whats the deal ?
OK you bought a bow, not from us direct you got the bow did not like it, then gave us a story how bad it was, then cancelled your kids bow order also, we got the bow back from you that was in perfect condition so we figured you just had to make a claim to get a refund.Even though you bought it from a second party we gave you a refund, so why would you still be waiting for a kids bow that you cancelled?muddflapp76 said:Good question, i have been after them for about 5or 6 weeks over a bad bow i sent back and a bow i ordered for my son and never recieved. I had heard this company was one of the best on customer service and after this ordeal i will NEVER buy another Newberry bow EVER again. i have emailed them and also pm'ed richard here on AT only one response from about 5 or 6 tries over just 2 weeks. I will warn anyone even thinking about buying a Newberry bow, DO NOT BUY ONE!!! their customer service is nothing like it was before they bought out High Country Bows thats all they think about now apparently. And for the quality of their bows it is very low quality compared to other manufacturers the fit and finish of their bows are not what i expected from a bow company trying to make a name for theirselves. Richard has never even replied to my PM about why the spike bow for my son has still never been delivered and do you realize how a 7 year old boy is when he wants a bow like his daddy's and he looks every evening for it when we get home? well i will tell you it is pitifull because every day he just sinks a little lower because his bow still hasnt come and he cant figure out why it hasnt come yet. Apparently they have so much business they dont care about it but i darn sure do. Stay away from Newberry they are trouble waiting to happen believe me. sorry to rant but its time for me to go off on this.