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Proshop broke my recurve

2614 Views 30 Replies 26 Participants Last post by  Bobmuley
:sad:

I was recently given a recurve bow after a friend had died. When I received the bow, it did not have a string. The bow looked to be in otherwise perfect condition. I brought it up to the local proshop and told one of the workers, not the owner, that I wanted to make sure the bow was in good working condition and a needed a new string. Then I left.

Three days later, the owner calls me and says that he broke the bow. He claims the limb was twisted and when he put the string on and pulled it back, the limb slintered and broke. I had examined it to the best of my ability before I took it there and found nothing wrong.

Why could he have not detected this before he put the sting on and pulled it back!? This seems odd to me.

What should I do in this situation? I do know enough about recurves to know that it was a quality piece and probably expensive to replace.

Any advice would be appreciated.
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trapshooter said:
:sad: I wanted to make sure the bow was in good working condition and a needed a new string. Then I left.

I guess now you know it isn't it good shape.



That was wrong. I am sorry, just couldn't resist.

But I am trying to figure out why you just didn't buy a string and put it on yourself?????
trapshooter said:
:sad:

I was recently given a recurve bow after a friend had died. When I received the bow, it did not have a string. The bow looked to be in otherwise perfect condition. I brought it up to the local proshop and told one of the workers, not the owner, that I wanted to make sure the bow was in good working condition and a needed a new string. Then I left.

Three days later, the owner calls me and says that he broke the bow. He claims the limb was twisted and when he put the string on and pulled it back, the limb slintered and broke. I had examined it to the best of my ability before I took it there and found nothing wrong.

Why could he have not detected this before he put the sting on and pulled it back!? This seems odd to me.

What should I do in this situation? I do know enough about recurves to know that it was a quality piece and probably expensive to replace.

Any advice would be appreciated.
What do you think the outcome would have been if they handed you a string and said "here"....

You'd likely complain that they had crappy customer service and wouldn't help you like so many come on here and say.

You found nothing wrong with it, they found nothing wrong with it; yet the old bow gave up the ghost, it just wanted to be reunited with its original owner. Bury it, have a ceremony, and let them go hunting together forever.

:)
I don't think you really have any grounds to be upset with the Pro Shop owner. Accidents happen. I once had my UltraTec dropped by a Pro Shop ower. Right in front of me, right on the concrete floor. Mangled my sight pretty bad. I didn't get mad. Stuff happens. And I know, if I was him, just how bad I would feel about it. So, go easy on the guy. I'm sure he didn't mean to break your bow.

However, that said, I still feel the shop owner, in any case of property damage while your property is under their care, is completely responsible for the condition of your equipment. What the shop owner does next will be a direct indication of his character and morals as a human being. Likewise, what you do in reaction to the situation is exactly the same kind of reflection on yourself.
If you trust he is a decent guy then he probably did it right, it just gave out. Does a pro shop have to take out a magnifying glass and check for cracks in a compound bow before he would press it?
I don't think so. If it was going to break on him it was going to break on you. If it was twisted etc.. there is no way to fix it first anyway
This isn't directed at you, just in general..
I had it happen to a brand new one right out of the box. I was setting it up for a customer and after spending time mounting the rest sights quiver I pulled the thing back and the upper limb about took my ear off! IT HAPPENS to the older ones mostly but to the new ones as well.
Bobmuley said:
What do you think the outcome would have been if they handed you a string and said "here"....

You'd likely complain that they had crappy customer service and wouldn't help you like so many come on here and say.



:)
This is why I brought it there, to someone who hopefully knows more than me.
Dropzone2006 said:
just currious...where did it break? at the tip or closer to the riser?
I am not sure where it broke. I am going up tonight or tomorrow night to pick it up.
we post that we are not responsible for exploding bows, we get what i call smithsonion models. old hand me downs, looky what found in great granddads garage. some folks think they are supposed to last forever. somthings are ment to be looked at and remanenced over.

teamron
Stuff happens...

Sorry to hear about your loss...:cry: Don't know if it makes you feel any better or not, but like so many have already noted, you really never can tell what will happen when you string up an older recurve. I was given a nifty 48" Pearson which I would love to play with, but I'm afraid to string it. If I worked up the nerve to string it, I'd probably be afraid to shoot it! Not only because it is old, it appears to be in good condition; but moreso because I have no clue about the bow's history. For all I know it spent 40 year hanging over top pop's mantle, basking in the glow of the fire...or it could be ready for action and have a dozen deerkills left in it. No way to tell.

I hope the shop was at least apologetic...and I hope you acquire yourself a new toy soon. Hunting with a recurve seems to satisfy people very deeply; my husband is about 98% traditional. Me, I'm the techie compound geek. Love those goodies! Must try the next new thing!

As for the ideas on who is liable for the damage...that's a touchy one. If I damage someone's equipment I either restore it to original condition or replace it. On the other side of that coin, the following disclaimer is posted in my shop, right above my bow press:

We reserve the right to refuse to service unsafe or faulty equipment. If your bow has been dry-fired, modified, or damaged in any way it is YOUR RESPONSIBILTY to inform us. Bows for service may be compressed in a bow press, drawn to full draw and tested for peak holding weight. By requesting service for your bow accept that BIG COAL RIVER ARCHERY cannot be held liable for any damages resulting from routine maintenance.

Does that sound a little harsh? Maybe so. If I felt I did something to damage a bow -- not something that exacerbated existing damages -- I would certainly make it right. Unfortunately for all of us, that sign is for the litigious-minded folks. Too many people are after the fabled "settlement."

Last season I took in an older Hoyt bow; the customer requested a new sight and said he'd pick it up tomorrow. My nephew, who was then 17, helps me out sometimes. He's my muscles...it really helps to have someone on hand who can draw 70#, brute loose those over-tightened screws, that sort of thing. I had offered to tune up the bow while installing the sight, the thing had cobwebs on it...so I told the nephew-apprentice to give it a shot of string wax, clean it up, look it over...routine stuff. After he gets it shined up a bit he drew the bow and WHAM!:confused: it knocked him silly. The string snapped underneath the center serving. There was no obvious sign that the string was damaged whatsoever. After I made sure the nephew was okay I contacted the customer, who happens to be a State Trooper, and explained the situation. I offered to replace the string at no charge and told him although I was sorry it had happened at least it didn't happen to him while he was bearing down on a deer. (Or me, when I was backing it out of the press...) End of story, everyone's happy...wrong. This fella calls me at my residence at nearly ten o'clock that night, wants to hear the story all over again. So I tell it. He tells me he doesn't think I should have a "kid" messing with people's stuff, thought no one would touch it but me...blah, blah. First, this "kid" goes about 6'1" and plus 200# and is as eaten up with archery as anyone I know and second, the customer KNOWS who my help is. So I explained again the reason the "kid" was touching his bow, apologized again and again offered to have a custom string made for the bow, no charge. (I'd like to note here that I'd warned the customer about that string the season prior...and he opted not to act on my advice.) He huffed and puffed and all but insisted I come out to re-open my shop, so he could retrieve his bow. Said he didn't feel "SAFE" with it in my shop. I said, sure, I'll be there in 5 minutes and promptly sent my husband. When my husband arrived the customer was here at the shop, doing his very best to pick a fight with my nephew and father-in-law. Guess he was waiting on me and was awfully surprised to get "the big man" instead. It musn't be any fun trying to bully Anthony so he collected his bow, declined our gracious offer to repair said bow and left. He pulls my nephew over every chance he gets and gives the "kid" hell. Excellent use of authority, my tax dollars hard at work. Good thing the nephew's a good "kid." Nobody won in this situation. The customer has hard feelings and I do, too. His beef was with ME, not my nephew, and I offered to correct the issue, beyond what most shops would have. I guess he probably takes his cobwebby bow elsewhere now...and that's fine by me. Some folks couldn't get through this door with a handful of $50's and he's one of 'em.:mad: Goes to show you can only satisfy the people who want satisfaction.

Good luck to you getting set back up with a recurve. You sound like a nice guy. Nice people rule. Mean people suck.

Michelle
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Thanks to all that replied.

I went up to retrieve the bow last night. When I walked in he went and got it and explained what happened. I have delt with him in the past and feel that he is honest. For example, I overpayed him one time on purpose. It was only a few dollars but, I let him keep it since he told me.

I didn't get upset and took the bow and left after talking bowhunting for a few minutes.

After all the info I got here, I knew getting mad would do no good since the bow was just old.
trapshooter said:
After all the info I got here, I knew getting mad would do no good since the bow was just old.
Good on ya'.:thumbs_up :)
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