Yes, heres how I fixed it.

Remove from tree, lay it on the concrete. Jump up and down on it until its on 10 or more pieces. Discard pieces. Purchase a different brand.

 

I hear that is what some do with the Reveal, 3,100 post on "why is my camera not working' if it was not for Big Ten helping everyone it would have a name worse then any camera ever built, including WGI

 

Yes I am. Haven’t been too worried but going to inspect it this weekend. I haven’t called their support yet.

 

I have more problems with spypoint cameras than ANY other product i have ever bought since i started buying stuff say.....mmmm.....40 years ago.
Thier customer service is the absolute WORST EVER.
The advice of smashing above isnt sarcastic.
CS will tell you to reformat your sd card and load their latest software. If that doesnt work they will tell you to get a new sd card. After going round and round with them for weeks on end and you beg for an RMA, they will tell you to fill out a form stating everything you did in detail.....and thats when you will decide to smash it with a concrete block. I have a brand new one that is useless and another that stopped sending pics that is 2 years old

 

Has your plan reached it's limit?

 

Had this happen. Try turning the camera off and on. Try logging out of the app then logging back in. ^This is if you haven't reached your photo limit. Also check battery life. Mine will stop sending sometimes if it gets below 20%

 

Isn't the SpyPoint 4g based? I read somewhere on here a year ago that an AT member actually contacted SpyPoint and got a response back saying that as networks begin integrating over to 5g that the cameras were NOT going to work anymore. Maybe someone can clarify. That's the reason i never bought one. Plus no cell coverage where i hunt.

 

2g/3g was shutdown awhile ago. 4G LTE is not going away anytime soon.

 

I put a fully charged 12 battery with the dollar panel on it Sunday and it was dead within 4 days I returned the card last night and it took pictures but never sent any and I have 25 days left on my plan

 

This has happened to me twice and yes the customer service will make you babble like Joe Biden. One time I deleted the camera from the system and then reactivated it. That worked on that camera. Annoying thing about that is you can't delete the camera until the purchased plan expires. On the other occasion nothing worked and they replaced it with an LTE camera. The LTE Micros work a lot better than their predecessor.

 

A lot of ancillary tasks to try to get a SP to work....buy a Reconyx and be done with it. I still say SP has out sold their ability to support the back end photo transmission

 

Update, I fixed mine this morning. Turned it off, formatted the card, back on, everything working great again. Not sure if formatting the card made a difference but maybe. Only 3GB out of 32 were used but there were a bunch of folders.

Hope it stays fixed because I like the camera. I have the Link Micro S LTE with Verizon. I’m 6.5 hrs away (short drive in Texas) so I need hands off.Built in solar and LTE is what I need. Pics aren’t the best but good enough for me. Put out a brand new camera today too with a new feeder I’m putting out.

 

If your 6hrs away and using it on a feeder...

Get a spartan Ghost, the Herd360 metal braided chew proof power cable. A plastic group 24 marine battery box, a group 24 - 12v deep cycle marine battery.... charge the deep cycle battery once a year...


Your welcome.

 

I’m in the minority when it comes to Spypoint. I’ve had pretty good luck out of them and the only two I’ve had issues with they replaced after about a 5 minute text chat. Keep the firmware updated, use lithium batteries, and quality class10 cards and you should be good to go. At least that’s been my experience. Full disclosure I’ve been using 6 cameras for about a year and have had two issues. Issue 1, camera wouldn’t take firmware update. They sent me a new one. Issue 2 was a solar model and I think it got flooded and fried it. They sent me a new one. I’ve added a couple in the last 2 months and they are working great also. My batteries are lasting about 6 months while taking approx 2000 pics.

 

Truth. Worst piece of crap camera ever made

 

Horrible hilorrible horrible

 

I had two, one was RMA'd. They are junk. I will never ever buy spypoint again.

 

Has anyone had issues with the spypoint mobile app? I’ll get notification on my iPhone once I get movement but when I go to open it and look at the picture I keep getting this message. “Oops something went wrong reload and try again” I’ve deleted the app and reinstalled it and still the same.

 

Contact customer support. They’ve been helpful for me the few times I’ve reached out.

Often times it’s a firmware update needed.


Semper Fi,
Mike

 

Yes, I'm having that same problem, I formated my SD card, software is up to date, camera is communicating with my phone but it won't transfer my pictures.

 

Contact customer support.

 

Me too.

 

Spypoint needs to get their act together!! These reported problems are way too common.
Bill

 

Is there a “limit” with the unlimited plan? ;/ seriously when I go to my gallery, one of my cameras just flat out stop giving me the share or download option. And frankly their app sucks because I’m sick and tired of being on the app only have to log into their website to fix ****. Frankly, the quality of photos and videos I’m getting in my gallery is crap. And when I log into the app, I see how these really cool video captures and I’m like what the hell?!?!

 

Is there a “limit” with the unlimited plan? ;/ seriously when I go to my gallery, one of my cameras just flat out stop giving me the share or download option. And frankly their app sucks because I’m sick and tired of being on the app only have to log into their website to fix ****. Frankly, the quality of photos and videos I’m getting in my gallery is crap. And when I log into the app, I see how these really cool video captures and I’m like what the hell?!?!

the quality of the pictures has to do with your camera and camera settings
I have a old 4mp BTC3 Camera hooked up to the flex and I get great pictures
I have a camera out now that the app shows a Red 25% signal, it will not send me pictures, So I am moving it today.
Other then that one issue they have been fine

 

My 5-yo Link Evo just stopped transmitting photos to Spypoint’s servers for no apparent reason. It’s still taking pics that can be seen on the card, but isn’t transmitting them. After a couple hours with a SP agent on chat, I’m told my camera is no good and out of warranty. But something is fishy. My activation code no longer works, etc. Long-story-short, how do I know SP isn’t intentionally blocking my transmissions to CLAIM I need a new camera?

 

I don't have an answer for you but I will say this. I've had SpyPoints that have worked for several years, then I change the batteries and they never work again. This has happened to more than one of my cameras.

 

same. I'm inclined to think it's built in to the software the cameras use, since they almost annually come out with a new camera model. I've called them in the past about this issue and they were quick to offer a modest discount to upgrade to the new cameras.

 

Ya it's weird because they were fairly reliable and then Bam. Nothing.