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Discussion Starter #1
Just wanted to say thanks to Joel at Martin Archery

I had a problem with the new slide system used on the Firecat 400

Joel not only sent the new parts but also replaced the set of cables and string

AND

He did it in a very very short period of time

Again many thanks
 

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Joel might just be the 8th wonder of the world! lol
 

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That's great to hear. Nice when mfgs step up to the plate.

Sent from my PC36100 using Tapatalk
 

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Joel is the man for sure. That guy HAS to be the best CS guy in the business.
I have to second that,the guys great at CS..............:thumbs_up
 

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Joel was the man when I use to shoot Martin and Rytera's a few yrs ago!
 

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Joel is the man when it comes to Martin bows and some serious cust service!!!!!!!!
 

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Joel is awesome! Whenever I have a question he is there and if I send an email he is very good at getting back as quickly as he can.

Martin is lucky to have someone like Joel in customer service! :thumb:
 
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