Lol. You’re right man. I have a PSE i had to retire cause I could not find it’s parts. Was so disappointed


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Lol. You’re right man. I have a PSE i had to retire cause I could not find it’s parts. Was so disappointed


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What year and model was your bow? Thanks for responding.

 

I think it's shameful for companies not to make replacement parts available for something as expensive as a bow. Whether it's to discourage resale and repair or just because it's inconvenient, it substantially devalues the new product in my mind and contributes to our disposable, excessively wasteful economy. Parts should be available for most of the useful life of the majority of units sold. If I knew of some companies that were significantly better or worse than others in this regard, it would definitely influence my purchasing choices, new or used.

EDIT: If it's really a warranty issue, I expect my bow to be restored to good working order at no cost to me in a reasonable time. If all I'm offered is a discount to buy a new product instead, that's a crap warranty in my book.

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I think the same
It is a bad guarantee policy, not to supply parts after 4 or 5 years, it is true that they would sell a few bows less if they had them, but they would continue to sell a lot of new, and they would have calmer customers
Mathews does it, they have every piece that I ever made and they keep selling lots of new bows, even if you have a used one they will sell you the piece, a few years ago you could still find a lot of used limbs and cams, because PSE still sold them without questions, but they hardened their policy and only attend guarantees through a distributor
So your solution is the best for those of us who cling to older models, buy another the same, for spare parts, especially limbs and cams that are the ones that can possibly fail more easily
I will not buy a new PSE for the same reason, I like to keep my bows and my girlfriends for many years, what it takes us to get to know each other well lol

 

Some interesting observations.....

Some companies, especially in the auto industry tried to make it impossible to get parts so that the car owner would be forced to take his car to the dealer of that specific manufacturer. They would not allow mechanics at other dealers or independent mechanics access to the parts. This went to the Supreme Court recently (Right to Repair). The independent mechanics WON! It is now against the law for manufacturers to make parts only available to their dealers. So I guess if you deny everyone the parts to repair , including the dealers, it is legal. The Right to Repair legal battle has been traveling up the legal ladder headed to the Supreme court for years. Maybe a few companies got rid of parts availability altogether to avoid being forced to sell parts to independent repairmen, and not exclusively to their dealers as a way to get around being forced to allow folks to keep their devices working. Buyers being able to keep older model devices going runs counter to many manufacturer's business models. I won't be surprised when somebody with deep pockets gets pissed that they can't get their Full Throttle repaired under warranty and sues PSE. It depends on what the fine print of the warranty actually states. Most of us don't bother reading the fine print.

I just looked and the warranty info in the owners manuals of the newer bows do not go into any detail on warranty coverage. It has been omitted! I can't find the details of the warrant anywhere on their web site. I will post the warranty information from the 2008-2017 owners manuals and the 2018-2020 owners manuals for you to compare for yourself. It appears that some very important information has been omitted. If anyone can find any details of the newer warranty, please post it or let us know where to find it. I didn't go back any farther then 2008. Thanks!
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2008-2017:
pse limited lifetime warranty ALL PSE MANUFACTURED BOWS / ACCESSORIES / KING PRODUCTS Each PSE Bow is backed by a PSE Limited Lifetime Warranty to the original owner for the life of the product. Product will be replaced or repaired to restore it to its original performance. Cables, strings, or wearable items are not covered by this warranty. Evidence of abuse, mishandling, misuse, or alteration to any PSE product voids any claim to warranty. PSE specifications on strings and harnesses must be adhered to. PSE cannot be held responsible for injury or product failure resulting from improper use or neglect of maintenance. All bows must undergo string and cable changes every 5,000 shots or every 12 months to maintain PSE warranty coverage. Total arrow weight must be in accordance with the guidelines published by the Archery Trade Association (ATA) for minimum arrow weight/bow peak weight. Overstressing PSE compound bows by using arrows lighter than ATA guideline will void warranty and may cause damage to the bow or injury to the shooter. PSE makes no other claims either expressed or implied. In the interest of product improvement and consumer safey, PSE reserves the right to make changes in product design, color, and specifications without notice.

IMPORTANT WARRANTY REGISTRATION TO ACTIVATE YOUR BOW WARRANTY, PSE BOW REGISTRATION MUST BE RECEIVED BY PSE WITHIN 30 DAYS OF PURCHASE. REGISTER YOUR BOW ONLINE OR COMPLETE THE INFORMATION AND MAIL-IN THE WARRANTY CARD INSERT.
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2018-2020:
IMPORTANT WARRANTY REGISTRATION TO ACTIVATE YOUR BOW WARRANTY, PSE BOW REGISTRATION MUST BE RECEIVED BY PSE WITHIN 30 DAYS OF PURCHASE. REGISTER YOUR BOW ONLINE OR COMPLETE THE INFORMATION AND MAIL-IN THE WARRANTY CARD INSERT.
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Note that starting in 2018, an entire page of the owner's manual with the warranty information that was included in the 2008-2017 manuals, as highlighted in red above, was eliminated from the owner's Manuals.

 

2008-2017:
pse limited lifetime warranty ALL PSE MANUFACTURED BOWS / ACCESSORIES / KING PRODUCTS Each PSE Bow is backed by a PSE Limited Lifetime Warranty to the original owner for the life of the product.

I understand what you are stating, but there is still the WARRANTY issue. If they are going to have a warranty as stated in the 2008-2017 owners manuals, then they atleast need the parts to make good on those warranted bows.
Thanks for your response. I think this is a discussion worth having.

The key phrase is "life of the product" and the key word is "Limited".

The reality of the situation is that it is very costly to maintain an inventory of parts. "Bottom line" is the driving factor in PSE's decision regarding spare parts. When you add up cost to manufacture, cost to store, taxes to be paid, and the possibility that the majority of the parts may never be needed you end up with a giant black hole reducing your already slim profit margin.

The market place has demanded frequent model changes. To sell new bows manufacturers have to make changes that exacerbate the problem of keeping spare parts. If they could build and successfully sell the same bow for 10 years without changes they would have parts readily available for it but that is not the reality of the situation.

PSE as well as other manufacturers have a very strong incentive to keep spare parts to a minimum. That is not going to change.

 

Bows are expensive enough as is, the last thing needed is an increase in price so possibly needed parts can sit on a shelf. Learn what cams, limbs and other components can be swapped out.

When i buy a used bow i figure there is no warranty and parts nay be difficult to come by....i weigh the price vs chance of breaking.

 

Bows are expensive enough as is, the last thing needed is an increase in price so possibly needed parts can sit on a shelf. Learn what cams, limbs and other components can be swapped out.

When i buy a used bow i figure there is no warranty and parts nay be difficult to come by....i weigh the price vs chance of breaking.

Yep, that's exactly why I stocked up on parts and avoided bows I could not acquire parts for. My used bows all have a warranty / insurance cost in the amount I spent on spare parts up front. Without parts on hand, you to take a chance that you won't be able to fix your used bow if something breaks. And for the parts I never use, they should be very easy to sell and get most of my money back. Thanks for your input Fury90flier.

 

I agree, it's ridiculous that newer stuff isn't getting fixed, but how long can you really expect them to manufacturer parts for old bows? Mines a 2014 and I'm perfectly OK with them not making parts for it, it doesn't make business sense to do it. If it comes down to needing a part I can't find then I'll buy newer.

 

Currently, the available replacement parts for new bows if highly limited because the companies are doing all they can to just keep up with current lineup orders. The simply don't have the time to shut down a machine to switch over to producing a part for even a 2019 bow if it's no longer in production. Most manufacturers also keep overstock to an extreme minimal for storage reasons, as well as cost. For this same reason, most of the manufacturers do not keep all the machining tools for the older bows. Most just don't have the space to do that. Right now, I think that Mathews is the only one that has the ability to manufacture are part for any bow they have ever made.

 

I understand what you are stating, but there is still the WARRANTY issue. If they are going to have a warranty as stated in the 2008-2017 owners manuals, then they atleast need the parts to make good on those warranted bows.
Thanks for your response. I think this is a discussion worth having.

 

Guess no one has bought washers, dryers, or freezers and refrigerators lately either. Or fitness equipment. It's the way things are going now. Keep parts for a few years and then offer a discount if it's outside that timeframe. I know on the fitness equipment side they sell NOS parts to 3rd party companies and you can purchase them there. This isn't something that only plagues the archery industry. I was a PSE dealer for several years, I think I've sold most of the parts I had collected. Think the only thing I still have left is a set of 28.5 Omen cams. Times are a changing gents, those good ol days are long gone.

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Guess no one has bought washers, dryers, or freezers and refrigerators lately either. Or fitness equipment. It's the way things are going now. Keep parts for a few years and then offer a discount if it's outside that timeframe. I know on the fitness equipment side they sell NOS parts to 3rd party companies and you can purchase them there. This isn't something that only plagues the archery industry. I was a PSE dealer for several years, I think I've sold most of the parts I had collected. Think the only thing I still have left is a set of 28.5 Omen cams. Times are a changing gents, those good ol days are long gone.

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Absolutely! One good thing for us folks that have been in it for the past 10 to 20 years or more, we have lived during some of the best of times when it comes to being able to fix your own bows. In my original thread above, I did state that I appreciated the times that PSE did make parts available. Those years were the best for me. For those that rely in the dealers to fix their bows, it wasn't a big deal. But I would hate to know that I had to rely on a dealer or on a lifetime warranty that has a lifetime of less than 3 or 4 years. I'm glad I stocked up on spare parts.

 

PSE seems to stop supporting a bow 3 years after it has been discontinued. Only company have yet to work with that gets part for a life time is mathews. Oldest bow I have ever had to get parts for is a mathews standard from 1990. this was 2 years ago and mathews machined parts

 

Mathews is the only one that keeps the machining tools for every part of every bow they have ever made. But to do so they have an entire warehouse to hold them.

 

I have mixed feelings on this...on one hand it is annoying that parts like limbs and cams are not available for bows as recent as 2015; but on the other hand i do understand that is probably difficult and costly to maintain a full parts inventory for older bows. And those parts probably just sit there unused for the most part. I do; however, agree with you (Dewboy); that the words "lifetime warranty" do imply that parts will be available in the event something fails. It would be better if they just established a warranty duration that is realistic; say 5 years, and then maintain a parts inventory for that length of time at a minimum.

I agree with you about stocking up on parts for your favorite bows; and it seems like limbs are the most critical. Luckily; most of my bows use limbs that cross over (896/898, 961 and 981); so i have been able to stock up on those; and i'm not as worried about cams as it would take a dry fire to destroy them. I do have a Shootdown though; and currently have no spare limbs for that...so i will probably try to pick some up.

 

Lifetime warranty doesn't mean what people often think it means. It's the lifetime of the product, noy "your" lifetime or longevity of the bow. Plus in most cases it's limited lifetime warranty.

 

I just don't see that it is a big problem to keep a stock of older limbs and cams, to attend to possible guarantees, at least 10 years
who decides the useful life of a bow? My 2009 xforce are new as the first day, and technologically it is not obsolete, should I throw it away if a limb fails me?
Thousands of bows of each model have been sold and there are not so many types of limbs, axles and cams used from 2007 to the present

 

I just don't see that it is a big problem to keep a stock of older limbs and cams, to attend to possible guarantees, at least 10 years

Because you're not the one trying to find room (cost) to store them all. Let me ask you this, if you had an issue with your bow, would you want brand new limbs, or ones that have been laying around a back warehouse for 10 years? Plus, the sheer number of limbs, cams, axles, bearings, etc that a manufacturer would need to store would be immense. The same goes for maintaining the machining tools to make new ones rather than stock old ones. Remember, anything that raises costs for the manufacturers has to trickle down to the consumer. If the manufacturer has to rent, lease or build a warehouse to house that kind of supply, that overhead becomes part of the cost of your new bows, and your parts.

 

So let's ask Mathews how he does it because his prices are similar to PSE and his sales too
nothing happens to limbs because they are stored for a long time.
Huge space?
for 10 types of limbs and as many of cams, covering almost all models from 2007 to the present?
they just want to push us to buy new models

 

Ehhhhhhh...hate to disagree but i don't think Mathews has a bow offering that is 400-500 bucks or less; and their cheapest model is actually probably much higher than that. On the top end with the flagship bows...agreed the prices are probably similar. But PSE has a pile of bows that are on the less expensive side of the spectrum; and i would also say that their product offering encompasses a much larger number of models...so much more in spare parts to stock right? The tune charts for PSE 2020 show 30 models.

 

You would think limbs and cams were the size of automobiles with some of the comments on Storage space required to stock them. I'm not buying the huge space argument. They obviously would not have to stock many risers as they almost never fail. Not that many limb pockets either. Mostly just limbs and cams. I have a decent supply of limbs and cams and they take up very little room.

 

I like this thread a lot, partly because I am a PSE customer and also I have to some extent gone down the same road as Dewboy to the point that he bought stuff that I was going after but he beat me to it... (You snooze, you lose. 🙂)

I have purchased used. I have bought limbs and cams as insurance. I have reconfigured bows so that I could start my grandkids out with a decent platform. I maintain them. I am on the lookout for 961 and 898 limbs and even look to see if there are older bows around at a price that makes sense from a parts perspective. I have a set of cams on hand for some of those bows... I have, however purchased three PSE bows at retail. A 2011 Vendetta XS that I dearly loved and should not have parted ways with. It got me started back into archery more seriously, a Vendetta DC and now a Mach 1. I still have the Vendetta DC and I have limbs and cams for it. I have loved to work on the PSE bows because of the flexibility.
I love the Mach 1 so much, it is a bow that obviously has a warrantee that I hope that I never have to use but I am aware of how the warrantee game has less value than it used to perhaps. I really wish that you could simply buy parts from PSE but I also understand that they really want to simply sell new bows. They will likely hide behind the liability argument (perhaps with some justification).
As much as I do not care for the engineering and design choices that Mathews makes, I do respect the fact that they will get your dealer parts for your bow long past the time that other manufacturers will. In some respects, that says something about the integrity of a company, that they truly will stand behind their product. I also think that this lends an aura of quality.
I think PSE stands behind their product but only for a short time. I wish that they stocked parts for 10 years but they don't. All this said, I have never had a PSE bow fail me, my friends or family. (I also never had an Omen or Full Throttle.) The reason that I have acquired parts is largely as insurance against stupidity (read dry fires). Some bows stand the test of time and are worth (at least to me) to keep running. I would really like if they would stock parts for 10 years.
Sorry that this is so long winded...

 

Thank You MN_walker. Because I can tell by your post that you really like the older bows, I take your view on the Mach 1 more serious than most. That really makes me more seriously consider a Mach 1 or at-least a Stealth that uses the 982 limbs since I have a couple of sets for back-up. But to be honest, if I were to pick up a Stealth, I would find it hard not to put a set of GX or FT cams on it!

 

Dewboy, I knew where your mind was when I first saw the CPS reference in your signature some time ago. I have followed your posts and like I said you bought stuff that I had been looking for. I was always impressed by the L6, Drive cam and HD... They always delivered nice speed with a decent valley and were so easy to tune. My son's Source HD is stupid fast. I wish I had a backup cam set and limbs for that bow. The only drawback to that cam family is the bowed control cable track on the lower cam which was prone to damage on a derail or dry fire. Don't ask how I know... I just wish that they still had those parts available.
As for the Mach 1... A couple of factors drove that purchase for me. I am getting older and weight is becoming a factor. I know a lot of guys love a heavier bow for a steady hold. I don't need the weight. This bow full up is a shade under 5 lb. about the same as the 2012 Evo it replaced with only a rest... Add stab and back bar, sight and the Evo was getting to be a load for me. The other factor was that I wanted to try the Evolve cam. Curiosity really. I had a Darton DS3814 that I enjoyed the draw on but could not tune to save my hide. The grip simply didn't work for me. At all. I had to get rid of it.
I have the EC cam on the Mach 1 and the draw, which some have found to be more stiff than the Carbon Stealth, reminds me a bit of the Evo. It does have a more pronounced drop at the end of the draw but if you are used to a PSE hybrid cam draw cycle, it will not feel out of line. It shoots within 1-2 fps of my Evo. The riser length and balance of the Mach 1 which I shoot without a back bar just make it such an easy bow for me. It is a bow that begs me to shoot it every day. I simply love it. In spite of the fact that I have a 29.5"-30" draw the Vendetta XS was my absolute favorite prior to this. The Vendetta DC and Evo (2012) were very nice but that XS was special. This Mach 1 is for me as well.

Sorry to derail the thread. I'll shut up now and we can get back to the original topic.

 

I have said before that the lifetime warrenty is not what people think and basiclly a joke. I will give Mathews credit here they do seem to have availability, but as far as the rest I wish they were just honest and offered a 5 or so year warranty that was transferable and usable. This would at least allow you to know where you are and plan for obsolescence. If you really like the bow you could buy parts if not so much you could ride the wave and then replace when neccessary. Also I wish you could buy parts. I hear about all of the fear of this and that and I believe this is just nonsense. I can buy a crate Corvette engine from Chevrolet and they don't care where you put it. This would also solve the problem of dealing with a dealer who are only dealers because the can afford to buy X units per year and have no idea what or how to deal with technical issues. Thier business plan like so many is running a cycle and this replacement every year will run to an end at some point. OK rant off

 

I believe that this whole "Planned Obsolescence" featured by more and more companies was and is by our support of the "Chinese Economy " it forces our manufacturers into a position whereas they have to "force" consumers to buy the "newest model". I for one believe in servicing my own items and the "waste not , want not " theorem,........I've even gone as far as machining aluminum cams modules that mimic the plastic ones my bow has . I like the savings of buying quality used items , it allows me to up the buy selection.