I damaged my limb bolts and can not find any way of getting new ones.
I live in Poland (Compound Archery 3rd world country). European archery equipment wholesalers are simply too lazy to get those bolts for me – took me five months to figured that out. I know all (3) bow-shops in Poland and all of them say the same thing – wholesalers in Europe will not provide those bolts…
I was advised (archerytalk) to contact LancasterArchery with my problem. So I did! I got in touch with Jim from LancasterArchery (very nice person), he called Hoyt Rep (Bori) and told him about my problem. Jim asked for my credit card number, Bori (Hoyt) was suppose to send the bolts to Jim, Jim was going to charge my credit card for shipping and ship the bolts to Poland. Everything was going smooth until Bori (Hoyt) changed his mind. Bori decided to act like a “pillar of professionalism” and send the bolts directly to my address at NO CHARGE AT ALL !!!
I was thrilled for the next two weeks, than I started filling disappointed (received no parcel from Hoyt)…
After for weeks I sent a fax letter to Hoyt customer service with my story. Miraculously I received an e-mail reply from Alan Leo Poole Jr. (Hoyt & Fuse
International Customer Service):
I am sorry you have not received these yet. I will place in the mail a set of each of these to you at no charge to you. I am sorry for the delay in these.
And here I am another four weeks later without new limb bolts for my two Hoyt bows wondering what to do next?
I can afford to pay for new limb bolts as I was able to afford to buy new Hoyt Ultra Elite. However, I have no intention to buy a new bow every time bolt gets smashed or to buy a new car every time oil goes bad. Unfortunately I can not afford to do that.
I will appreciate any advice!