[Tysonhalleyfarm]

I bought a new prime a month and a half ago and I didn't get a hat, the dealer said they would mail them, so I waited for about three weeks and nothing, so I called prime and asked and they said they would be mailing it out the next week, never recieved it, I think that it is really crappy that they are forcing you to register your bow to get a hat then don't send it to you, my friends all got there Hoyt hats and so one from there new purchases, and I buy a 1000$ plus bow from prime and don't even get a hat, anyone else have a problem receiving there hat? May not be that big of a deal to some people but I've gotten a hat with all my bow purchases and Im always proud to wear it, it's just part of buying a new bow to me, a part that prime is screwing me out of, i guess this was more of a rant than a question but I would like to know if everyone else is getting there hats.

 

[ebroughton]

Did you go online and register your bow when you got home? I got a hat when I bought the bow. I then registered online and got a black box in the mail a few weeks later. It had another hat, sticker, string lube, and some brochures in it. Good luck getting your hat.

 

[Tysonhalleyfarm]

Ya it got registered at the store

 

[caswell80]

When I registered online I received a black box with all the goodies in it from the company. I bet you will get the same thing if you take a minute and register it yourself. Good luck...at the worst call them and I am sure they will take care of you!!

 

[ebroughton]

My bow shop registered mine at the shop also. You have to take the 5 minutes to register online yourself to get the black box goodies. Shop should have given you a hat to begin with unless Prime changed their policy. You should be made at the shop not Prime.

 

[hoytadazy]

If you live internationally you dont get the little black box of goodies :sad:, its the bow that matters to me, im very happy with my rival, hat or no hat

 

[Tysonhalleyfarm]

I'm in the u s and I like the bow as well but I still spent over a grand and they owe me a dang hat and I want it! lol

 

[Alaska at heart]

Go back to post #5 and follow the process as described by a Prime buyer who got their hat. All my Primes were purchased used, but a couple friends have gone through the process and got their "black box". It is specific to Prime, so what another bow maker does is not relevant.

 

[Marine96]

Took about 3 weeks for their "care package" to come. I see now I was shorted the string lube. No loss as the shop gave me some at no charge.

 

[ouluckydogu]

Registered mine on Jan 16 and have heard nothing from Prime. Guess I should give them a shout. Dealer would not give me a hat even though he had a box full, spent over $1400 on new stuff.

Lucky

 

[bonecollector66]

I'm waiting for my box also .
I registered almost 2 weeks ago
what's the average wait time ?

 

[Tysonhalleyfarm]

I'm going on over a month and a half and nothing yet so it will be awhile

 

[ebroughton]

Sounds like some of you guys need to find a new dealer.

 

[scarekro]

I have bought two Prime bows in the past two years and have received the "black box" each time. I have registered both on-line using the Prime website registration tab and both were delivered in around three weeks time. I did also receive a hat from my dealer for the first one but refused on the second as you can only wear so many hats ;-)
maybe it is different if you have your dealer register???

 

[bowshopmen]

call Prime and have your serial # ready. they are behind and I have not gotten mine either. But if you bought an Ion be sure the serial # was interred correctly because the second digit is "I" not "1".

 

[Tysonhalleyfarm]

Finally got mine on the way after 4 phone calls, seems a little petty but they should just have the dealer give you one, they can shove the string wax. Lol

 

[stikbow208]

My dealer gave me a hat when I bought my Ion.

 

[hometownhero]

I'm in the u s and I like the bow as well but I still spent over a grand and they owe me a dang hat and I want it! lol

Lol. We always say you bought a $1000 hat and got a free bow.

 

[Fasttimez]

I bought my bow 2 years ago, registered it online within a week. I recieved a letter in the mail thanking me for my purchase & confirming my registration....no hat, no stickers, no string lube & no black box. I called Prime a couple times but I'm still waiting to receive my black box of goodies. Been 2 years now & still waiting.....

 

[rmt1993]

Did you go online and register your bow when you got home? I got a hat when I bought the bow. I then registered online and got a black box in the mail a few weeks later. It had another hat, sticker, string lube, and some brochures in it. Good luck getting your hat.

This is the same exact experience I had...