Archery Talk Forum banner

Carter Honey 2 broken?

3.4K views 13 replies 8 participants last post by  jumi  
#1 ·
Hello everyone,
I am the owner of a brand-new carter honey 2 bought from an online shop and I think the release is broken. It is my first hinge release, so I am not very familiar with hinge releases.

While pressing the safety, the head doesn't lock. The safety selection screw is almost screwed in all the way. Moving the screw in any direction doesn’t change much. I am located in Germany and my dealer thinks, that this release works just fine. Unfortunately, Carter support is not answering my E-Mails. So this is probably the first and last item I buy from Carter.

Can anyone please watch the Video and can confirm, that the behaviour of the release is not normal?
Thx so much.
carter-honey-2.mp4
 
Discussion starter · #4 ·
Well, this is an option, but I have 8 hours time difference to Saint Anthony, Idaho. Explaining a problem in a foreign language isn’t the easiest thing to do for me. Sending this thing to Idaho will cost me probaply duty. If Carter watched my short video, it would be much easier for me. So I prefer an official written E-Mail from them and I could use this to contact my local dealer.
 
Discussion starter · #9 ·
Thx for all the quick information.

Since nobody downloaded my video, my friend uploaded it to YouTube.
My question is still the same.
Can anyone, who owns this device please watch this Video and can confirm, that the behavior of the release is not normal?
Thx once again.
 
Discussion starter · #14 ·
Yes, my honey2 works. My problem was, that I couldn't clearly see the unlocked head in the above Video from selfilmed.com
Thx to everyone for help and sry for the unnecessary trouble.